jiji5 Privacy Policy

01 Who We Are

jiji5 (referred to in this Privacy Policy as "jiji5," "we," "us," or "our") is the operator of the online gaming platform available at jiji5.vip. jiji5 is a PAGCOR-authorized online gaming platform offering casino games, sports betting, bingo, sabong, and related services to eligible Filipino players across the Philippines.

For the purposes of the Data Privacy Act of 2012 (Republic Act 10173), jiji5 acts as the Personal Information Controller (PIC) in respect of the personal data it processes about registered players, prospective players, and visitors to jiji5.vip.

02 Personal Data We Collect

jiji5 collects personal data in several categories depending on how you interact with our platform. The following table summarizes the main categories of personal data we process:

03 How We Collect Your Data

jiji5 collects personal data through the following means:

3.1 Directly From You

• When you create a jiji5 account and complete the registration form.
• When you submit KYC identity verification documents and photographs.
• When you make deposits or request withdrawals via GCash, PayMaya, or Philippine bank channels.
• When you contact our customer support team via live chat or email at [email protected].
• When you participate in promotions, surveys, or competitions hosted on jiji5.
• When you set responsible gaming preferences such as deposit limits or self-exclusion within your account settings.

3.2 Automatically During Platform Use

• Technical and device data collected via server logs and analytics tools when you access jiji5.vip.
• Gaming activity data generated as you play games on the platform.
• Cookies and similar tracking technologies — detailed separately in Section 7.

3.3 From Third Parties

• Identity verification service providers engaged to assist with KYC compliance may return verification results to jiji5.
• Payment processors (GCash, PayMaya, Visa, Mastercard) may provide transaction confirmation and status data.
• Fraud prevention and anti-money laundering (AML) screening services may provide risk scoring data as required under Philippine AMLA regulations.

04 How jiji5 Uses Your Personal Data

jiji5 processes your personal data for the following purposes:

• Account creation and management: Creating, maintaining, and administering your jiji5 player account.
• Identity verification (KYC): Verifying your identity and age (21+) as required by PAGCOR licensing conditions and Philippine law.
• Payment processing: Processing deposits and withdrawals via your chosen Philippine payment method (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank).
• Game delivery and platform operation: Providing access to games, recording game results, and maintaining the integrity of gaming outcomes.
• Customer support: Responding to your queries, complaints, and account-related requests submitted via live chat or email.
• Legal and regulatory compliance: Meeting obligations under PAGCOR regulations, the Data Privacy Act (RA 10173), the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, account compromises, and prohibited conduct as defined in the jiji5 Terms & Conditions.
• Responsible gaming: Monitoring gaming patterns for problem gambling indicators and administering player-requested self-exclusion, deposit limits, and cool-off periods.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications — with a clear opt-out available at any time.
• Platform improvement: Analyzing aggregated and anonymized usage data to improve the jiji5 user experience, game selection, and platform performance.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, jiji5 relies on the following legal bases to process your personal data:

• Contractual necessity: Processing required to fulfill jiji5's obligations under the Terms & Conditions agreement you entered into when registering — including account management, payment processing, and game delivery.
• Legal obligation: Processing necessary to comply with PAGCOR licensing requirements, AMLA obligations, and other mandatory Philippine regulatory and legal requirements, including KYC, AML screening, and PAGCOR reporting.
• Legitimate interests: Processing for fraud detection, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential analytics cookies, where your prior consent has been obtained. Consent for marketing can be withdrawn at any time by contacting [email protected].

06 Data Sharing & Disclosure

jiji5 does not sell or rent personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

6.1 Service Providers

Third-party vendors who assist in operating the jiji5 platform — including KYC and identity verification providers, payment processors (GCash, PayMaya, Visa/Mastercard networks, and Philippine banking institutions), fraud detection services, game software providers, and customer support platform vendors. All service providers are contractually required to process data solely under jiji5's instructions and in compliance with applicable data protection law.

6.2 Regulatory and Law Enforcement Bodies

PAGCOR and other Philippine government agencies, regulators, or law enforcement authorities when disclosure is required by applicable law, court order, or official regulatory directive — including mandatory AMLA reporting to the Anti-Money Laundering Council (AMLC).

6.3 Responsible Gaming Bodies

Where a player has voluntarily requested self-exclusion, jiji5 may — where technically feasible — share exclusion data with inter-operator self-exclusion registries or PAGCOR-administered responsible gaming databases to give effect to the exclusion request.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of jiji5's assets, personal data held by jiji5 may be transferred to the successor entity, subject to equivalent data protection obligations.

07 Cookies & Tracking Technologies

jiji5.vip uses cookies and similar tracking technologies to operate the platform, maintain session security, and analyze platform usage. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function — including session authentication, login state management, and security tokens. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings and game lobby display configuration. These improve your experience but are not essential.
• Analytics Cookies: Collect aggregated, anonymized data about how players navigate jiji5.vip to help us improve page performance and user experience. No individual player is identified in analytics reports.
• Marketing Cookies: Used only with your consent to present relevant promotional content. These are not placed without prior opt-in where required by applicable law.

Most browsers allow you to manage cookie preferences through their settings. Disabling strictly necessary cookies may prevent you from logging in or using certain platform features on jiji5.

08 Data Retention

jiji5 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Key retention periods include:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiji5's internal data lifecycle management procedures.

09 Security Measures

jiji5 implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your browser and jiji5 servers.
• Encryption at rest for sensitive personal data stored on jiji5 infrastructure, including KYC documents and financial information.
• Access controls limiting internal access to personal data to authorized personnel with a documented business need.
• Pseudonymization applied where possible to analytics and testing data sets to reduce re-identification risk.
• OTP-based two-factor authentication for player logins from new or unrecognized devices.
• Regular security assessments and penetration testing of the jiji5 platform infrastructure.
• Incident response procedures in place to detect, contain, and notify affected parties in the event of a personal data breach, within the timeframes required by the NPC.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), Filipino players whose personal data is processed by jiji5 hold the following rights:

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." jiji5 will acknowledge your request within 5 business days and respond within 30 calendar days, or notify you if additional time is required.

11 Protection of Minors

jiji5 does not knowingly collect or process personal data of individuals under 21 years of age. The jiji5 platform is strictly restricted to adults aged 21 and above in accordance with PAGCOR regulations governing online gaming in the Philippines.

Age is verified during the KYC process. Any account found to be held by an individual under the age of 21 will be immediately terminated. All associated personal data will be deleted in accordance with applicable data protection obligations, and any deposits held in the account will be returned at jiji5's discretion after completing any required verification steps.

If you believe that a person under 21 has registered an account on jiji5 using false information, please contact us immediately at [email protected] so we can investigate and take appropriate action promptly.

12 International Data Transfers

jiji5 primarily processes player data within the Philippines. Where personal data is transferred to service providers located outside the Philippines — for example, game software providers operating overseas data centers — such transfers are conducted in accordance with the cross-border data transfer rules under RA 10173 and NPC guidelines.

jiji5 ensures that all international data transfers are subject to appropriate safeguards, including contractual data processing agreements containing equivalent data protection obligations. Personal data will not be transferred to jurisdictions without adequate data protection standards unless specific contractual protections are in place.

13 Updates to This Privacy Policy

jiji5 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jiji5 will:

• Update the "Last Updated" date at the top of this page.
• Where practicable, notify registered players of significant changes via the contact details held on their account (typically via SMS or in-platform notification).

You are encouraged to review this Privacy Policy periodically. Your continued use of the jiji5 platform following the posting of updates constitutes your acknowledgment of the revised Policy. If you disagree with a material change, you may close your account and request deletion of your data in accordance with Section 10 above, subject to applicable legal retention obligations.

14 Contact & Data Privacy Inquiries

For any questions, concerns, or requests related to this Privacy Policy or jiji5's data processing practices, please contact our Data Protection Officer:

If you are not satisfied with jiji5's response to a data privacy complaint, you may escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for RA 10173 enforcement. Details of the NPC's complaint process are available on the NPC's official website.